Questions & answers
Everything you're wondering.
Yes — that's the whole point. You add your business name, type, and a quick note on your voice once, and every reply is written around it. You'll also get three different options each time, so you can pick the one that sounds most like you.
Never. We don't touch your accounts. You read the three drafts, copy the one you like, and paste it wherever you want. You're always in control of what actually gets posted.
There's an "apologetic" tone built for exactly that. It writes a calm, professional reply that acknowledges the issue and offers to make it right — without admitting fault or sounding defensive. You stay graceful, even on a hard day.
Nope. It runs right in your browser. No app to download, no software to set up. Add your business once and it's saved on your device for next time.
Anytime, in one click. It's month-to-month with no contract — if it's not saving you time, just cancel and your plan stops renewing.
Your business profile is stored locally on your own device, not in some big database. Reviews you paste are only used to write that reply — nothing is sold or shared.
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More questions or need a hand? Reach a real person anytime — we're happy to help.